SlimCat Privacy Policy

1. Introduction 

SlimCat is committed to protecting the privacy rights of data subjects. 

“SlimCat”, “we,” and “us” refer to SlimCat AB(Org nr: 559075-1789) . 

This policy refers to the data we collect when you use our services or communicate with us. Examples include  visiting our website, downloading our white papers and other materials, responding to our emails, and attending  our events. This policy also explains your rights with respect to data we collect about you. Data privacy of our  employees is regulated in separate local acts and is not regulated by this policy. 

2. Data we gathered from our website’s users 

When you visit our website, we collect usage statistics and other data, which helps us to estimate the efficiency of  the content delivered. Processing data gathered from our website also helps us to provide better user experience  and improve the products and services we offer. We collect information through the use of “cookies,” scripts, tags,  Local Shared Objects (Flash cookies), web beacons, and other related methods. 

2.1. We collect the following categories of data: 

Cookies and similar technologies (e.g., web beacons, pixels, ad tags and device identifiers) Usage data, user behavior collected by cookies 

What is a cookie? 

HTTP cookie is a small piece of data that we send to your browser when you visit our website. After your computer  accepts it or “takes the cookie” it is stored on your computer as an identification tag. Cookies are generally  employed to measure website usage (e.g., a number of visitors and the duration of a visit) and efficiency (e.g., topics  of interest to our visitors). Cookied can also used to personalize a user experience on our website. If necessary,  users can turn off cookies via browser settings. 

2.2. How we process the data gathered 

SlimCat and third-party providers we partner with (e.g., our analytics partners) use cookies and  other tracking tools to identify users across different services and devices and ensure better user experience.  Please see the list of them below. 

2.2.1. ANALYTICS PARTNERS 

The services outlined below help us to monitor and analyze both web traffic and user behavior. 

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Google Analytics (Google LLС.) Google Analytics is a web analysis service provided by Google Inc. (Hereinafter  in this document referred to as Google). Google utilizes the data collected to track and examine user behaviour,  to prepare reports, and share insights with other Google services. Google may use the data collected to  contextualize and personalize the advertisements launched via Google’s advertising network. The service is  subject to Google’s privacy policy. Google’s Privacy Policy 

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Google Tag Manager (Google LLС.) Google Tag Manager is a web service designed to optimize the Google  Analytics management process. The service is provided by Google Inc. and is subject to the company’s privacy  policy. Google’s Privacy Policy 

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Facebook Ads conversion tracking (Facebook, Inc.) Facebook Ads conversion tracking is an analytics service  that binds data gathered from the Facebook advertising network with actions performed on Altoros websites.  The service is provided by Facebook, Inc. and is subject to the company’s privacy policy. Facebook’s Privacy Policy 

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Hotjar (Hotjar Ltd.) is a web analysis service that records user behavior without collecting private user data. The  service provides insights to improving website navigation and addressing customer needs. The service is  provided by Hotjar Limited and is subject to the company’s privacy policy. Hotjar’s Privacy Policy 

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Albacross (Albacross Nordic AB) is an account-based marketing platform designed to boost lead generation  and advertising efficiency. In terms of personal data collected, Albacross gathers information about the IP address from which you visited our website. In addition, the service collects technical information that enables  Albacross to differentiate between visitors using the same IP-address. Albacross stores the information about a  domain—extracted from the form input—to correlate the IP-address with your employer. The service is provided  by Albacross Nordic AB and is subject to the company’s privacy policy. Albacross Privacy Policy  

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Google AdWords Tools (Google AdWords Conversion Tracking/ Dynamic Remarketing / User List /  DoubleClick) (Google LLС) Google AdWords conversion tracking and other Google Ads services are analytic  instruments, connect data from the Google AdWords advertising network with actions taken on Altoros websites.  The services are provided by Google Inc. and are subject to the company’s privacy policy. Google’s Privacy Policy 

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Hubspot (HubSpot, Inc.) is an inbound marketing and sales platform that helps companies attract visitors,  convert leads, and close customers. It provides tools for social media marketing, content management, web  analytics, landing pages and search engine optimization. The service is provided by HubSpot, Inc. and is subject  to the company’s privacy policy. Hubspot’s Privacy Policy 

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Google Search Console (Google LLС.) is a free service offered by Google that helps us monitor, maintain, and troubleshoot our site’s presence in Google Search results. Search Console helps us understand and improve how Google sees your site. Google’s Privacy Policy 

2.2.2. ADVERTISING PARTNERS 

User data may be employed to customize advertising deliverables, such as banners and any other types of  advertisements to promote our services. Sometimes, these marketing deliverables are developed based on user  preferences. However, not all personal data is used for this purpose. Some of the services provided by SlimCat may  use cookies to identify users. The behavioral retargeting technique may also be used to display advertisements  tailored to user preferences and online behavior, including outside SlimCat websites. For more information, please  check the privacy policies of the relevant services. 

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Facebook Audience Network (Facebook, Inc.) Facebook Audience Network is an advertising service that helps to  monitor and evaluate the efficiency of advertising campaigns launched via Facebook. The service is provided by  Facebook, Inc. and is subject to the company’s privacy policy. Facebook’s Privacy Policy 

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Bing Ads (Microsoft Corporation). Bing Ads is an advertising for launching and managing advertising campaigns  across Bing search and Bing’s partner network. The service is provided by Microsoft Corporation and is subject  to the company’s privacy policy. Microsoft Corporation’s Privacy Policy 

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Google AdWords (Google LLC) DoubleClick (Google Inc.) / DoubleClick Bid Manager / Google DoubleClick Google  AdWords and Doubleclick are advertising services that enable efficient interaction with potential customers by  suggesting relevant advertisements across Google Search, as well as Google’s partner networks. Google  AdWords and Doubleclick are easily integrated with any other Google services—for example, Google Analytics— and help to process user data gathered by cookies. The services are provided by Google Inc. and are subject to  the company’s privacy policy. Google’s Privacy Policy 

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LinkedIn Marketing Solutions / LinkedIn Ads (LinkedIn Corporation) LinkedIn Ads allows for tracking the  efficiency of advertising campaigns launched via LinkedIn. The service is provided by LinkedIn Corporation and is  subject to the company’s privacy policy. LinkedIn’s Privacy Policy 

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Twitter Advertising / Twitter Conversion Tracking (Twitter, Inc.)The Twitter Ads network allows for tracking the  efficiency of advertising campaigns launched via Twitter. The service is provided by Twitter Inc. and is subject to  the company’s privacy policy. Twitter’s Privacy Policy 

2.2.3. OTHER WIDGETS AND SCRIPTS PROVIDED BY PARTNER THIRD PARTIES 

In addition to advertising partners and analytics partners mentioned above, we are using widgets, which act as an  intermediary between third-party websites (Facebook, Twitter, LinkedIn, etc.) and our website and allow us to  provide additional information about us or our services or authorize you as our website user to share content on  third-party websites. 

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Disqus (Disqus, Inc.) is a blog comment hosting service for websites and online communities that use a  networked platform. Disqus integration into a corporate blog enables website users to submit a comment to any  article posted on the blog after he/she authorizes into a personal Disqus account. Disqus Privacy Policy 

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WordPress (WordPress.org) is a free and open-source content management system (CMS). WordPress Stats is  the CMS’s analytics module, which gathers the following statistics: views and unique visitors, likes, followers,  references, location, terms, words, and phrases people use on search engines (e.g., Google, Yahoo, or Bing) to  find posts and pages on our website. The service also allows for gathering such data as clicks on external link,  cookies, etc. The service is subject to WordPress privacy policy. 

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Twitter Button and Twitter Syndication (Twitter, Inc.) allows you to quickly share the webpage you are viewing  with all of your followers. Twitter Syndication enables users to implement a widget, which gathers information  about the company’s Twitter profile and tweets. The services are provided by Twitter Inc. and are subject to the  company’s privacy policy. Twitter’s Privacy Policy 

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Facebook Social Graph (Facebook, Inc.) is used to implement widgets to get data into and out of the Facebook  platform. In our case, this widget is used to enable content sharing and display the number of sharings by  Facebook users. The service is provided by Facebook, Inc. and is subject to the company’s privacy policy.  Facebook’s Privacy Policy 

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LinkedIn Widgets (LinkedIn Corporation) are a quick way to infuse LinkedIn functionality into our website. We use  this widget to enable content sharing and display the number of sharings by LinkedIn users. The service is  provided by LinkedIn Corporation and is subject to the company’s privacy policy. LinkedIn’s Privacy Policy 

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OneSignal (OneSignal, Inc) is a push notification service. OneSignal’s Privacy Policy 

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ShareThis (ShareThis, Inc.) is a share button service. ShareThis Privacy Policy 

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AddThis (acquired by Oracle) is a share button service. AddThis Privacy Policy, Oracle Privacy Policy – 

Wistia (Wistia, Inc.) is a video hosting platform used at Altoros to store videos shot at events organized by our  company to be further embedded on our corporate blog. Wistia’s Privacy Policy 

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Tawk (Tawk.to inc.) is a live chat app. Tawk’s Privacy Policy 

2.3. Purposes and legal basis for data processing 

SlimCat is gathering data via this service with a view to improve the development of our products or services. Data  gathering is conducted on the basis of our or third party’s legitimate interests, or with your consent. 

User data collected allow SlimCat to provide our Services and is employed in a variety of our activities which  correspond our legitimate interest, including: 

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enabling analytics to draw valuable insights for smart decision making 

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contacting users 

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managing a user database 

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enabling commenting across the content delivered 

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handling payments 

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preventing spam 

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improving user experience (e.g., delivering highly personalized content suggestions) and the services delivered  (e.g., a subscription service), etc. 

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providing information related to the changes introduced to our Customer Terms of Service, Privacy Policy  (including the Cookie Policy), or other legal agreements 

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maintenance and support activities of a database and or data, stored in our CRM system

2.4. Data retention period 

We set a retention period for your data—collected from our websites—to 6 years. We gather data to improve our  services and the products we deliver. The retention period from our partners is set forth by them in their privacy  policies. 

2.5. Data recipients 

We do not transfer the gathered data to third parties, apart from the cases described in General data processing  section or in this Section, as well as cases stipulated in our third partners privacy policies. 

3. Data we gather from our web forms 

3.1. We collect the following categories of data 

When you fill out any of the forms located at our websites, you share the following information with us: 

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Name/surname 

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Position 

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Phone number 

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E-mail 

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Location 

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Сompany name 

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Any other information you provided to us from your request 

3.2. How we process the data gathered 

The information about the request is transferred to our CRM or Hubspot. Later, it may be used to contact you with  something relevant to your initial request, provide further information related to the topic you requested, and  deliver quality service. 

By sharing personal information with us, you are giving consent for us to rightfully use your data for the  following business purposes: 

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Send any updates regarding services you have shown interest in or provide further information related to the  topic you requested. 

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Contact and communicate with you regarding your initial request. 

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To get your consent to further contact you regarding any other services you might be interested in. – 

Maintenance and support activities of our CRM system and related activities. 

All the information gathered via contact forms is processed by the following services: 

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WordPress (Privacy Policy) 

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Hubspot (Privacy Policy) 

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Gmail services that deliver notifications about the filled out contact forms to our employees (Privacy Shield) 

3.3. Purposes and legal basis for data processing 

1) If you fill out a contact form to get an expert’s take on your project or to get familiar with the services our  company delivers, we process your data in order to enter into a contract and to comply with our contractual  obligations (to render Services), or answer to your request. This way, we may use your personal information to  provide services to you, as well as process transactions related to the services you inquired from us. For example,  we may use your name or an email address to send an invoice or to establish communication throughout the  whole service delivery life cycle. We may also use your personal information you shared with us to connect you with  other of our team members seeking your subject matter expertise. 

2) With an aim to enhance our productivity and improve our collaboration — under our legitimate interest— we  may use your personal data (e.g., an email, name, job title, or activity taken on our resources) to provide  information we believe may be of interest to you. Additionally, we may store the history of our communication for  the legitimate purposes of maintaining customer relations and/or service delivery, as well as we may maintain and  support the system, in which we store collected data. 

3) If you fill out contact forms for any other purpose, including the download of white papers or to request a demo,  we process data with a legitimate interest to prevent spam and restrict direct marketing of third-party companies.  Our interactions are aimed at driving engagement and maximizing value you get through our services.These  interactions may include information about our new commercial offers, white papers, newsletters, content, and  events we believe may be relevant to you. 

3.4. Data retention period 

We set a retention period for your data collected from contact forms on our websites to 6 years. This data may be  further used to contact you if we want to send you anything relevant to your initial request (e.g., updated  information on the white papers you downloaded from our websites). 

3.5. Data recipients 

We do not transfer data to third parties, apart from the cases described in the General data processing section and  this section. 

4. Data we gather from our chatbot 

4.1. We collect the following categories of data 

When you answer a question and/or providing information via chatbot, you share the following information with us: 

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Name/surname 

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Position 

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E-mail 

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Location 

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Сompany name 

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Any other information you provided to us from your request 

4.2. How we process the data gathered 

The information gathered is transferred to our CRM or Hubspot. Later, it may be used to contact you with  something relevant to your initial request, provide further information related to the topic you requested, and  deliver quality service. 

By sharing personal information with us, you are giving consent for us to rightfully use and process in any way your  data, including for the following business purposes: 

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Send any updates regarding services you have shown interest in or provide further information related to the  topic you requested. 

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Contact and communicate with you regarding your initial request. 

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To get your consent to further contact you regarding any other services you might be interested in. – 

Maintenance and support activities of our CRM system and related activities, etc. 

All the information gathered via chatbot is processed by the following services: 

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WordPress (Privacy Policy) 

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Hubspot (Privacy Policy) 

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Gmail services that deliver notifications about the filled out contact forms to our employees (Privacy Shield) – 

Drift.com, Inc. (Privacy Shield) 

4.3. Purposes and legal basis for data processing 

1) If you share personal data via chatbot to get an expert’s take on your project or to get familiar with the services  our company delivers, we process your data in order to enter into a contract and to comply with our  contractual obligations (to render Services), or answer to your request. This way, we may use your personal  information to provide services to you, as well as process transactions related to the services you inquired from us.  For example, we may use your name or an email address to send an invoice or to establish communication  throughout the whole service delivery life cycle. We may also use your personal information you shared with us to  connect you with other of our team members seeking your subject matter expertise. In case you use multiple  services offered by our company, we may analyze your personal information and your online behavior on our  resources to deliver an integrated experience. For example, to simplify your search across a variety of our services  to find a particular one or to suggest relevant product information as you navigate across our websites. 

2) With an aim to enhance our productivity and improve our collaboration — under our legitimate interest — we  may use your personal data (e.g., an email, name, job title, or activity taken on our resources) to provide  information we believe may be of interest to you. Additionally, we may store the history of our communication for  the legitimate purposes of maintaining customer relations and/or service delivery, as well as we may maintain and  support the system, in which we store collected data. 

3) If you share personal data via chatbot for any other purpose we process data with a legitimate interest to  prevent spam and restrict direct marketing of third-party companies. Our interactions are aimed at driving  engagement and maximizing value you get through our services.These interactions may include information about  our new commercial offers, white papers, newsletters, content, and events we believe may be relevant to you. 

4.4. Data retention period 

We set a retention period for your data collected from communication with us via chatbot to 6 years. This data may  be further used to contact you if we want to send you anything relevant to your initial request (e.g., updated  information on your initial request, etc). 

4.5. Data recipients 

We do not transfer data to third parties, apart from the cases described in the General data processing section and  this section. 

5. Data we gather via emails, messengers, widgets, and  phones 

5.1. We collect the following categories of data 

When you interact with us via any other means and tools, we gather the following information about you: 

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Name/surname 

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Position 

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Phone number 

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E-mail 

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Skype ID 

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Location 

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Сompany name 

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Any other information you provided to us from your request – 

History of our communication, call duration 

The information about a customer call is stored in our internal system and includes a full call recording (starting the  moment a connection was established), a voice recording if any available, a phone number, and a call duration. 

5.2. How we process the data gathered 

All the requests acquired via email are stored within a business Gmail account of SlimCat located at Google’s  server. The information about the request is further transferred and stored in internal CRM either by employees of  SlimCat manually or automatically for further processing according to our purposes. We may maintain and support  the system, in which we store collected data. 

5.3. Purposes and legal basis for data processing 

1) When you contact us via any other means to get an expert’s take on your project / our services or to make any  kind of a request, we process your data in order to enter into a contract, to comply with our contractual  obligations (to render Services), or answer to your request. 

2) This way, we may use your personal information to provide services to you, as well as process transactions  related to the services you inquired from us. For example, we may use your name or an email address to send an  invoice or to establish communication throughout the whole service delivery life cycle. We may also use your  personal information you shared with us to connect you with other of our team members seeking your subject  matter expertise. In case you use multiple services offered by our company, we may analyze your personal  information and your online behavior on our resources to deliver an integrated experience. For example, to  simplify your search across a variety of our services to find a particular one or to suggest relevant product  information as you navigate across our websites. With an aim to enhance our productivity and improve our  collaboration, what is our legitimate interest, we may use your personal data—such as an email, name, job  title, or activity taken on our resources—to provide information we believe may be of interest to you. Additionally,  we may store the history of our communication for the legitimate purposes of maintaining customer relations and/ or service delivery. 

3) If you communicate with us for any other purpose we process data with a legitimate interest to prevent spam  and restrict direct marketing of third-party companies. Our interactions are aimed at driving engagement and  maximizing value you get through our services.These interactions may include information about our new  commercial offers, white papers, newsletters, content, and events we believe may be relevant to you or your initial  request. 

5.4. Data retention period 

We set a retention period for the data collected to 6 years. This data may be further used to contact you if we want  to send you anything relevant to your initial request. 

5.5. Data recipients 

We do not share data with third parties, apart from the cases described in the General data processing section and  cases stipulated in our third partners privacy policies. 

6. Data we gather if you are our customer 

6.1. We collect the following categories of data 

If you are our customer, you have already shared the following information with us to process: 

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Names/surnames of contact persons 

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Positions 

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Phone numbers 

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E-mails 

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Skype IDs 

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Сompany name/address 

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Any other information you provided to us during service delivery – 

History of our communication, etc. 

6.2. How we process the data gathered 

1) Information about the existing customers is transferred to our internal CRM (by our employees manually or  automatically on receiving a contact form) and Hubspot (HubSpot, Inc.) for further processing a customer request  and providing relevant services, as well as developing recommendations on improving the services we deliver. We  may further need any maintenance and support activities of our CRM system or any related activities. 

2) To share contact information and information related to the services a customer is interested in, we may use the  following messengers: Skype (Privacy Policy), or Signal (Privacy  Policy), as well as email services—Gmail (Privacy Policy) 

3) To store and share project requirements or any other information submitted by a customer (e.g., a project  budget estimation to deliver a suitable commercial offer, UI mockups submitted by a customer, test access to a  customer system, etc.), we may use services of Google (Privacy Policy), Adobe (Privacy Policy), Microsoft Office  (Privacy Policy), Atlassian (Privacy Policy), and Trello (Privacy Policy). 

4) To provision phone calls in a distributed manner, SlimCat makes use of services to store historical data about the  activities conducted. 

5) To establish internal business processes within our departments and teams and to ensure timely request  processing, we make use of Atlassian (Privacy Policy). This service may store project information related to a technology stack, budget, roadmap and deadlines, SlimCat project team, etc. 

6) To store audio recordings of negotiations with a customer in order to clarify details if necessary and conduct  meetings with previous, existing, and potential customers, we make use of Skype (Privacy Policy) or Google Meets (Privacy Policy). 

7) To store case studies, describing a delivered project approved by a customer, we use an internal web portal— SharePoint Portal (Privacy Policy) — which only employees of SlimCat can access. 

8) To provision contracts, all the data about the active customers is stored in a secured internal network resource  with limited access. This resource is available only to our account managers or other employees concerned for the  purpose of improving service delivery while establishing communication with a customer, issuing an invoice, and  generating reports for a customer. Additional services SlimCat uses for issuing invoices Azets AS (Privacy Policy).  These services process data in compliance with privacy policies of the mentioned services. 

9) Additionally, by sharing with us this information you are giving consent to contact you in order to get your  consent for a possibility to contact you regarding any other services you might be interested in. 

6.3. Purposes and legal basis for data processing 

We use personal data submitted for the following purposes: 

1) To fulfill / comply with our contractual obligations or answer to your request. For example, we use your name  or an e-mail in contact to send an invoice or communicate with you at any stage of the service delivery life cycle. This  way, we may use your personal information to provide services to you, as well as process transactions related to  the services you inquired from us. For example, we may use your name or an email address to send an invoice or  to establish communication throughout the whole service delivery life cycle. We may also use your personal  information you shared with us to connect you with other of our team members seeking your subject matter  expertise. In case you use multiple services offered by our company, we may analyze your personal information  and your online behavior on our resources to deliver an integrated experience. For example, to simplify your search  across a variety of our services to find a particular one or to suggest relevant product information as you navigate  across our websites. 

2) With an aim to enhance our productivity and improve our collaboration, what is our legitimate interest, we may  use your personal data—such as an an email, name, job title, or activity taken on our resources — to provide  information we believe may be of interest to you and communicate with you in order to get your consent for a  possibility to contact you regarding any other services you might be interested in. Additionally, we may store the  history of our communication for the legitimate purposes of maintaining customer relations and/or service delivery  as well as to maintain and support our CRM system and related activities. 

6.4. Data retention period 

We set a retention period for your data about our customer to 6 years from last Service delivery. We keep it to be  able to reach you when we have something relevant to your initial request (for example, updated information on  related services, news, events, updates, etc). 

6.5. Data recipients 

We do not share data with third parties, apart from the cases described in the General data processing section or in  this section. 

7. Data we gather from the attendees of our events 

7.1. We collect the following categories of data 

When you register or attend an event organized by SlimCat, you share the following information with us: 

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Names/surnames of contact persons 

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Positions in company 

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Phone numbers 

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E-mails 

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Skype IDs 

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Сompany name/address 

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Any other information you provided to us during service delivery – 

History of our communication, etc. 

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Business cards, etc. 

7.2. How we process the data gathered 

Data about users who filled out a contact form is stored in our internal CRM, which shall be maintained and  supported, and Hubspot (HubSpot, Inc.Privacy Policy) — by our employees manually or automatically on receiving a  contact form — for further processing a customer request and providing relevant services, as well as developing  recommendations on improving the services we deliver. 

To share contact information, as well as information related to the events and services that may be of interest to a  customer, SlimCat may use the following: 

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Messengers: Skype (Privacy Policy) or Signal(Privacy Policy) 

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Email service Gmail (Privacy Policy) 

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Social media platforms: LinkedIn (Privacy Policy) 

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VOIP phone and conferencing services: GoToMeeting (Privacy Policy), Google Meet (Privacy Policy) or Zoom (Privacy  Policy). 

To provide users with a possibility to register to an event organized by SlimCat and acquire tickets, we use  Eventbrite (Privacy Policy). 

To store and share information about attendees of the events organized by SlimCat, as well as to improve all the  online activities related to such events, SlimCat makes use of the services by Google (Privacy Policy). 

To enable marketing activities and share information about relevant services provided by our company, we use  remarketing and advertising instruments available through Google Adwords (Privacy Policy). 

To build a strong community around the events organized by SlimCat and to interact with those interested in our  services, we use Meetup.com (Privacy Policy). 

To optimize internal processes and improve communication channels, we may use Atlassian (Privacy Policy). 

7.3. Purposes and legal basis for data processing 

To establish efficient communication with customers about our services, we may use the following data: 

1) To fulfill and comply with our contractual obligations or answer to your request. To maintain contract  development, we use your contact data to send transactional information via email, Skype, or any other  communication means or services. Your contact data is also used to confirm your request, respond to any of your  questions, inquiries, or requests, provide support, as well as send you any updates on the services we deliver. 

2) To fulfill our legitimate interest,we use your contact information and information about your interaction with  our services to send promotional materials that we find relevant to you via email, Skype, or any other  communication means or services. Our interactions are aimed at driving engagement and maximizing value you get  through our services.These interactions may include information about our new events, commercial offers,  newsletters, content, and events we believe may be relevant to you. To fulfill our legitimate interest, we use your  contact information which is stored at our CRM system in order to maintain and support our CRM system and carry  on any related activities. 

7.4. Data retention period 

We set a retention period for your data about our customer to 6 years from the last event you have been registered. We  keep it to be able to reach you when we have something relevant to your initial request (for example, updated  information on calls, e-mail, etc.). 

7.5. Data recipients 

We do not share personal data with third parties, apart from the cases, which imply SlimCat is to provide a list of  registrars to the organizer of the event with a view to ensure an acceptable level of organization and security. 

8. General data processing and data storage 

Our processing means any operation or set of operations which is performed on personal data or on sets of  personal data, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval,  consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or  combination, restriction, erasure or destruction, support, maintenance, etc. 

The retention period of storing data varies on its type. As the retention period expires, we either delete or  anonymize personal data collected. In case data was transferred to a backup storage and, therefore, cannot be  deleted, we continue to store it in a secure fashion, but do not use it for any purpose. In all the other cases, we  proceed with the deletion of data. 

The information available through our websites that was collected by third parties is subject to the privacy policies  of these third parties. In this case, the retention period of storing data is also subject to the privacy policies of these  third parties. 

To prevent spam, we keep track of spam and swindler accounts, which may be blocked through filtering at the  server level. 

Requests containing words, which may be treated as spam-related or which may promote the distribution of  misleading information, are filtered at the server level, as well as by company employees manually. 

Data storage on our servers, as well as on cloud services provided by Google, Amazon and on other services, or other stipulated in this policy. 

We do not make automated decisions, including profiling. 

9. Your rights 

Below, you will find a list of the rights you are subject to. Please note that some of the enlisted rights may be limited  for the requests, which expose personal information of another individual who is subject to the very same rights for  privacy. In such a case, we will not be able to satisfy your request for data deletion if it contains information we are  eligible to keep by law. 

1) The right to be informed and to access information. You have legal rights to access your personal data, as  well as request if we use this data for any purpose. Complying with our general policy, we will provide you with a  free copy of your personal information in use within a month after we receive your request. We will send your  information in use via a password-protected PDF file. For excessive or repeated requests, we are eligible to charge a  fee. In case of numerous or complex requests, we are eligible to prolong our response time by as much as two  additional months. Under such circumstances, you will be informed about the reasons for these extensions. In case,  we refuse to address a particular request, we will explain why it happens and provide you with a list of further  actions you are eligible to proceed with. If you wish to take further action, we will require two trusted IDs from you  to prove your identity. 

2) The right for rectification. In case you believe, we store any of your personal data, which is incorrect or  incomplete, you may request us to correct or supplement it. You also have the right to introduce changes to your  information by logging into your account with us. 

3) The right to erase, or “the right to be forgotten”. Under this principle, you may request us to delete or remove  your personal data if there is no solid reason for your data continued processing. If you would like us to remove  you from our database, please email [email protected] The right to be forgotten may be brought into force under  the following reasons: 

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Data, which no longer has a relation to its original purpose for collection. 

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You withdraw consent with respect to the original reason data was processed under, and there is no other  reason for us to continue to store and process your personal data. 

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You have objections to processing your personal data, and there are no overriding legitimate reasons for us to  continue to process it. 

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Your personal data has been unlawfully processed. 

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Your personal data has to be deleted to comply with a legal obligation in a European Union or a Member State  law to which SlimCat is subject. 

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Your personal data has been collected in relation to the offer of information society services. 

4) The right to restrict processing. Under this right, you may request us to limit processing your personal data. In  this regard, we are eligible to store information that is sufficient to identify which data you want to be blocked, but  cannot process it further. The right to restrict processing applies to the following cases: 

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Where you contest the accuracy of your personal data, we will restrict data processing until we have verified the  accuracy of your personal data. 

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Where you have objected to data processing under legitimate interests, we will consider whether our legitimate  interests override yours. 

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When data processing is unlawful, and you oppose data deletion and request restriction instead. – 

If we no longer need your personal data, but you require this data to establish, exercise, or defend a legal claim. 

5) If we have disclosed your personal data in question to third parties, we will inform them about the restriction on  data processing, unless it is impossible or involves disproportionate effort to do so. We will inform you if we decide  to lift a restriction on data processing. 

6) The right to object. You are eligible to object to processing your personal data based on legitimate interests  (including profiling) and direct marketing (including profiling). The objection must be on “grounds relating to his or  her particular situation.” We will inform you of your right to object in the first communication you receive from us.  We will stop processing your personal data for direct marketing purposes, as soon as we receive an objection. 

7) The right to data portability. You are eligible to obtain your personal data, which is processed by Altoros, to use  it for your own purposes. It means you have the right to receive your personal data—that you have shared with us —in a structured machine readable format, so you can further transfer the data to a different data controller.  This right applies in the following circumstances: 

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Where you have provided the data to SlimCat. 

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Where data processing is carried out, because you have given Altoros your consent to do so. – 

Where data processing is carried out to develop a contract between you and Altoros. 

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Where data processing is carried out automatically. (No membership data is processed using automated means,  so this right does not apply). 

8) Withdrawal of consent. If we process your personal data based on your consent (as indicated at the time of  collection of such data), you have the right to withdraw your consent at any point in time. Please note, that if you  exercise this right, you may have to then provide your consent on a case-by-case basis for the use or disclosure of  certain personal data, if such use or disclosure is necessary to enable you to utilize some or all of our services. 

9) Right to file a complaint. You have the right to file a complaint about manipulations applied to your data by  Altoros with the supervisory authority of your country or a European Union Member State. 

10. Data security and protection 

We use data hosting service providers in the United States and Ireland to store the information we collect, and we  do use extra technical measures to secure your data. 

These measures include without limitation: data encryption, password-protected access to personal information,  limited access to sensitive data, encrypted transfer of sensitive data (HTTPS, IPSec, TLS, PPTP, and SSH) firewalls and  VPN, intrusion detection, and antivirus on all the production servers. 

The data collected by third party providers is protected by them and is subject to their terms and privacy policies. 

The data collected on our websites by SlimCat, as well as the data, which you entrust us under NDAs and contracts,  is protected by us. We follow the technical requirements of GDPR and ensure security standards are met without  exception. 

Though we implement safeguards designed to protect your information, no security system is impenetrable and  due to the inherent nature of the Internet, we cannot guarantee that data is absolutely safe from intrusion by  others during transmission through the Internet, or while stored on our systems, or otherwise in our care. 

11. Data transfer outside EEA 

We collect information worldwide and primarily store this information in the United States and Ireland. We transfer,  process, and store your information outside of your country of residence across regions wherever we or our third party service providers operate for the purpose of delivering our services to you and for maintenance and support  purposes. Whenever we transfer your information, we take precaution measures to protect it. Thus, the data by  third party providers may be transferred to different countries globally for processing. These data transfers fall  under the terms and privacy policies of these providers and (or) under standard data protection clauses. 

The data collected by SlimCat may be transferred across our offices. Headquartered in the USA, SlimCat is an  international company with offices in Sweden and Vietnam. 

12. General description 

We may supplement or amend this policy by additional policies and guidelines from time to time. We will post any  privacy policy changes on this page. We encourage you to review our privacy policy whenever you use our services  to stay informed about our data practices and the ways you can help to protect your privacy. 

Our services are not directed to individuals under 16. We do not knowingly collect personal information from  individuals under 16. If we become aware that an individual under 16 has provided us with personal information,  we will take measures to delete such information. 

If you disagree with any changes to this privacy policy, you will need to stop using our services. 

Contact us 

Your information is controlled by SlimCat. If you have questions or  concerns about how your information is handled, please direct your inquiry to: 

[email protected]